Impression Management Strategies and Employee Performance in Hotels: Is there a relationship?

Document Type : Original Article

Author

Higher Institute for Specific Studies, Future Academy

Abstract

The purpose of this study was to understand the relationship between the impression management behavior and the employee performance at hotels. Thus, the study included supervisor-focused IM, self-focused IM. The study included ingratiation, exemplification, intimidation, supplication and self-promotion as impression management strategies. A Convenience sample of 20 five-star hotels in Cairo was chosen for the study. A questionnaire forms were distributed to 420 employees. 362 questionnaire forms were received representing a response rate of 86.2%. The results indicated that there is no significant effect between impression management and employees performance.

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