Assessing hotels' commitment to the standards of recognizing the rights of stakeholders and ensuring the existence of an effective basis and framework for corporate governance system from the point of view of stakeholders: a comparative study between the four- and five-star hotels in Cairo

Document Type : Original Article

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Faculty of Tourism and Hotels, University of Sadat City

Abstract

The study aims to compare the commitment of four and five-star hotels in greater Cairo towards stakeholders, by identifying and analyzing the application of the standard of recognition of stakeholder rights and ensuring an effective governance basis and framework as two important criteria developed by the Organization of Economic Cooperation and Development (OECD) for the corporate governance system. The study sample community is represented in the 53 four-and-five-star hotels in Greater Cairo, where they have all been targeted and confined to a comprehensive inventory. The sample for statistical analysis was 46 hotels. Since the category of stakeholders is a random sample in an unlimited society, more than 406 researches have been targeted. The main results of the study were represented in the high commitment of five-star than four-star hotels to governance standards towards stakeholders, as well as the need to further activate the community role of the hotel establishments, as well as to announce their non-commercial objectives. The study proposed some new principles of hotel corporate governance system that are consistent with the administrative nature of Egyptian hotel facilities and the latest global trends.

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