The Models of Disability Impact on Attitudes towards Accessible Tourism

Document Type : Original Article

Authors

Faculty of Tourism and Hotels, Suez-Canal University

Abstract

This research aims to build the capacity of human resources through evaluating their awareness and attitudes level towards Accessible Tourism, underline the urgent need for training on Accessible Tourism since awareness and training are considered to be the most effective means of changing attitudes. Reviewing the literature has revealed that there is a clear lack of awareness in the tourism industry of Accessible travel in addition to negative attitudes of human resources towards Accessible Tourism .In particular, the data were collected through conducting 62 semi-structured interviews with different stakeholders of public and private related to Accessible Tourism. Three different questionnaires with valid 266 questionnaires were distributed to seniors and people with disabilities, and to human resources in travel agencies and hotels. This study contributes to improve the quality of the experience of people with disabilities and seniors.

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