Impact of Supportive Work Environment on Employees Intention to Stay in Hotels

Document Type : Original Article

Author

Lecturer, Hotel Management Department, Faculty of Tourism and Hotels, Minia University

Abstract

This study aims to investigate the impact of predictors of the supportive work environment (organizational support, supervisor support, and job satisfaction) on employees' intention to stay in their current jobs. The current study depended on one data collection (questionnaire forms). Data were collected from 20 five-star hotels in Greater Cairo in Egypt. A total of 363 questionnaires were valid for the final data analysis. Statistical Packages for Social Sciences (SPSS) software program was used to test the study hypotheses. The findings of the study show that supervisor support has a positive and significant relationship with employees' intention to stay in their current jobs. The results of the study also reveal job satisfaction has a positive and significant relationship with employees' intention to stay in their current jobs. However, there is no significant relationship found between organizational support and employees' intention to stay in their current jobs. The study proves that job satisfaction has the strongest impact on employees' intention to stay in their current jobs. The findings highlight several implications for hotel management and cover a gap in previous research studies by investigating the supportive work environment in Egyptian hotels.

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