The Implementation of Food Safety Management System (ISO 22000) in Egyptian Flight Catering Companies

Document Type : Original Article

Authors

Department of Hotel Management, Faculty of Tourism and Hotels - University of Sadat City

Abstract

The Food Safety Management System (ISO22000) is a strategic decision for a flight catering company that can help improve overall performance and food safety. There are several potential benefits of the implementation of ISO22000, such as the ability to provide consistently secure foods, products, and services that meet applicable legal and regulatory customer requirements and address the risks associated with the objectives. This research aims to measure the effectiveness of the food safety management systemISO22000 implementation in Egyptian Flight catering companies by identifying existing gaps in the application process. Data were collected by a modified checklist depending on a pre-tested checklist that was approved by the Egyptian Civil Aviation Authority with a reference of “RBG/QA/CL/116, issue 01”. This has been used as a major research tool by which an audit has been performed in the surveyed catering unit. The research depends on the qualitative approach in describing the phenomenon of the research and analyzing its dimensions. Data were analyzed using a heptatonic scale to measure the degree to which the data matches the actual implementation of the requirements. The field study concluded that there are several gaps in the application of the system, despite the existence of a specific and pre-prepared mechanism for implementation. The research indicated in the findings that the general degree of compliance with the Food Safety Management System ISO 22000 standards is (77%) with a gap size of (23%). The research presented a set of recommendations for air-flight companies to ensure the effective application of the system assays.

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