The Effect of Job Insecurity on Employees’ Job Performance in the Hospitality and Tourism Industry: The Role of Work Alienation

Document Type : Original Article

Authors

1 Hotel Studies, Higher Institute for Tourism and Hotels Luxor – (Egoth), Egypt

2 Tourism Studies Department, Al-Alson High Institute for Tourism and Hotels, Egypt

3 Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City, Egypt

Abstract

This study aimed to determine the impact of job insecurity on job performance among employees as the mediating variable. A total of 421 valid responses were received from full-time employees of Egyptian category (A) travel agents and five-star hotels. In this study, variance-based Partial Least Squares Structural Equation Modeling (PLS-SEM) was applied to test the proposed model using the WarpPLS 7.0 software. The findings indicate that job insecurity has a positive impact on work alienation and a negative impact on employees' job performance. Additionally, work alienation has a negative effect on employees' job performance. Moreover, work alienation has a mediating effect on the relationship between job insecurity and employees job performance. The research contributes to the theoretical understanding of job insecurity, job alienation, and employee job performance in the context of Egypt's tourism and hotel business. It provides insights into these concepts and offers recommendations on how to handle challenges like job insecurity and alienation.

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