Are tourism and hospitality organizations able to achieve organizational sustainability after the Covid-19 pandemic? Roadmap for the future

Authors

1 Faculty of Tourism and Hotels, Tourism Studies Department, University of Sadat City

2 Faculty of Tourism and Hotels, Hotels Studies Department, University of Sadat City

Abstract

The study aimed to evaluate the impact of green intellectual capital and remote work capabilities on strategic intelligence, employee well-being, human resources flexibility, and organizational sustainability, in addition to measuring the impact of strategic intelligence, employee well-being, and human resources flexibility on organizational sustainability. The study also aimed to explore the mediating role of strategic intelligence, employee well-being, and human resource flexibility in the relationship between green intellectual capital, remote work capabilities, and organizational sustainability in travel agencies category A and five-star hotels. To achieve the objectives of the study; 1,184 survey forms were distributed to a random sample of workers in travel agencies category A and five-star hotels in Cairo and Giza governorates, while 894 questionnaires were analyzed using SPSS v.26 and Amos v.24 programs. The study found a significant and positive effect of green intellectual capital and remote work capabilities on strategic intelligence, employee well-being, human resource flexibility, and organizational sustainability. The results also showed a significant and positive effect of strategic intelligence, employee well-being, and human resources flexibility on organizational sustainability. As well, the results highlighted that strategic intelligence, employee well-being, and human resource flexibility have partial mediating roles in the relationship between green intellectual capital, remote work capabilities, and organizational sustainability.

Keywords

Files

Share

How to cite

Statistics