Knowledge-Hiding Behavior as A Mediator in the Relationship between Workplace Envy and Employee Job Performance in the Tourism and Hotel Industry

Document Type : Original Article

Authors

1 Hotel Studies Department, Faculty of Tourism and Hotels, Mansoura University, Egypt.

2 Hotel Management Department, Fharaohs Higher Institute for Tourism and Hotels, Egypt

3 Tourism Studies Department, Faculty of Tourism and Hotels, Helwan University, Egypt

4 Hotel Studies Department, Higher Institute for Tourism and Hotels “Egoth” Luxor, Egypt

Abstract

The study investigated the significant impact of envy on job performance, highlighting its severe issue when not managed effectively due to its impact on knowledge-hiding behavior. This study investigated 426 full-time employees from 40 Category-A travel agencies and 15 five-star hotels in the Greater Cairo area, analyzed using the PLS-SEM approach. The study found that workplace envy negatively impacts employee job performance and positively impacts knowledge-hiding behavior. In addition, employee knowledge-hiding behavior negatively impacts their job performance and mediates the relationship between workplace envy and employee job performance. The study provides an in-depth analysis of workplace envy, job performance, and knowledge-hiding behavior within the Egyptian tourism and hotel industry.

Keywords