The impact of Organizational Virtuousness on Job Burnout and Work Engagement in the Tourism and Hospitality Industry: The Moderating role of Organizational Support

Authors

1 Tourism Studies Department, Faculty of Tourism and Hotels, University of Sadat City

2 Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City

3 Hotel Studies Department, Faculty of Tourism and Hotels, Mansoura University

Abstract

This study investigates the impact of organizational virtuousness (OV) on job burnout and work engagement, with a focus on the moderating influence of organizational support. The research also delves into the influence of job burnout on Work Engagement. Data was gathered from workers of 5-star hotels and travel agencies category (A) in Egypt, resulting in 334 valid responses that were assessed by PLS-SEM. The findings indicated a negative correlation between OV and job burnout, as well as a positive correlation between organizational virtuousness and work engagement. Furthermore, the results supported a negative correlation between job burnout and work engagement. It was also revealed that organizational support does not moderate the relationship between variables in the research model. These outcomes offer practical implications to hotels and travel agencies for supporting their human resources in the work environment.

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