Hotel Managers' Perceptions Towards the Supervisory Role of Local Authorities in Hospitality Establishments

Document Type : Original Article

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Department of Hotel Studies, Faculty of Tourism and Hotels - Minia University, Egypt.

Abstract

The study aims to investigate the hotel managers' perceptions towards the supervisory role of local authorities in the control of hospitality establishments. This study relied on survey methodology. Questionnaires were distributed to managers and their assistants who work in local appliance hotels with 94 (78.3%) questionnaires being valid for statistical analysis. The results showed there is a significant effect for the control role of local appliances on the hospitality establishments in order to improve the control process on the effectiveness of the control process. Meanwhile, the laws and standards for monitoring hospitality establishments were not sufficient. Also, the methods of control over hospitality establishments were not sufficient. In contrast, the level of the supervisory process was sufficient. Based on the results, the study recommends developing electronic inspection systems and using modern technologies and statistical methods in the inspection process.

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