Abusive Leadership and Non-Green Behavior in the Hospitality and Tourism Sector in Egypt: A Moderated Mediation Model of Psychological Withdrawal and Resilience

Document Type : Original Article

Authors

1 Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Egypt

2 Tourism Studies Department, Higher Institute for Hotels and Tourism Studies, New Damietta, Egypt.

3 Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City, Egypt.

4 Hospitality Department, Higher Institute for Tourism and Hotels “EGOTH”, Luxor, Egypt.

Abstract

This study investigates how abusive leadership fosters non-green behavior among employees in the hospitality and tourism sector, emphasizing the mediating role of psychological withdrawal and the moderating role of psychological resilience. Drawing on Conservation of Resources (COR) theory, the research explores how resource-draining supervisory behaviors impair employee engagement and diminish pro-environmental conduct. Data were collected from 430 employees working in five-star hotels and category-A travel agencies across the Greater Cairo region of Egypt. Partial least squares structural equation modeling (PLS-SEM) was applied using WarpPLS to analyze the proposed moderated mediation model. Results reveal that abusive leadership significantly increases psychological withdrawal, which in turn leads to higher levels of non-green behavior. Moreover, psychological withdrawal mediates the relationship between abusive leadership and non-green behavior. Importantly, psychological resilience moderates the link between abusive leadership and psychological withdrawal, buffering the negative effects. These findings contribute to a deeper understanding of the psychological mechanisms behind environmentally harmful behavior in tourism settings and highlight the value of fostering resilience to mitigate supervisory toxicity.

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