The impact of blockchain technology on the efficiency and effectiveness of tourism services

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Abstract

Over recent decades, tourism has become an information-intensive industry that relies heavily on information and communication technologies. Blockchain has attracted a lot of attention because of its potential to fundamentally change the way we store data and information sources, which is driving the tourism industry to adopt it.
Blockchain technology is one of the state-of-the-art developments in a long line of technological innovations that could significantly shape the tourism and travel industry in the not-too-distant future. The study aimed at identifying blockchain technology and its impact on tourism services, in addition to identifying the opportunities and challenges that blockchain technology presents to tourism establishments. The study found that the application of blockchain technology in tourism has been shown to improve the efficiency and efficacy of tourism services. The most significant barriers to adoption in the travel and tourism industry are the price volatility of cryptocurrencies and the lower cost of currency exchange and conversion.
 

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